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13 Mar 2010payment | shipping rates | returns | faq Awakening the Hidden Storyteller: How to Build a Storytelling Tradition in Your Family Product Category : Books ISBN : 0877735999 Title : Awakening the Hidden Storyteller: How to Build a Storytelling Tradition in Your Family EAN : 9780877735991 Authors : Robin Moore Binding : Paperback Publisher : Shambhala Publication Date : 1991-07-02 Pages : 153 List Price (MSRP) : 18.00 Height : 1.0000 inches Width : 8.5000 inches Length : 10.9000 inches Weight : 1.0500 pounds Keywords : Children’s Literature Guides, Storytelling, Audiology & Speech Pathology, General, Public Speaking, Paperback, Printed Books Condition : Good About StefaniesMedia StefaniesMedia is a new book reselling company. We sell gently used books, cds, and dvds. We have sold online on other venues for about a year and promise to stand by our merchandise and keep you satisfied. Payment We ONLY accept PayPal for all eBay orders at this time. Shipping All items will ship within one business day, exclusively through the We process orders every day the USPS will pick up and deliver mail (thus no Sundays or Federal holidays). We participate in several programs available to large mailers that help get our shipments to our customers faster. These programs include bypassing our local post office and sending your orders direct to USPS regional distribution centers, using barcodes on our shipping labels and conforming to USPS standards with our packaging and labels. We cannot combine orders at this time. We try to offer the lowest prices on the Internet for most of our items and offer FREE SHIPPING with every standard order. Our total price is set at the absolute minimum we can charge and still offer a level of service that will satisfy you. Returns Your satisfaction is essential. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping. Frequently Asked Questions WHEN WILL YOU ANSWER MY INQUIRY? We answer emails Monday through Friday and strive to answer all inquires within 24 hours. Weekend emails are answered on Mondays. Please only send one request. WHAT PAYMENT METHODS DO YOU ACCEPT? We only accept PayPal at this time. CAN YOU COMBINE SHIPPING ON MULTIPLE ORDER ITEMS ? We cannot combine orders at this time. We try to offer the lowest prices on the Internet for most of our items and offer FREE SHIPPING with every standard order. Our total price is set at the absolute minimum we can charge and still offer a level of service that will satisfy you. DO YOU HAVE FURTHER INFORMATION ABOUT THIS PRODUCT? We try to grade each product in our inventory accurately and consistently. Your item is carefully examined, graded and described. We will often not have additional information available. We use the following industry standards: Guidelines for New and Used Books: New Just like it sounds, A brand-new, unused, unread copy in perfect condition. Like New An apparently unread copy in perfectcondition. Dust cover is intact; pages are clean and are not marred by notes or folds of any kind. This is suitable for presenting as a gift. Very Good A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting. The spine remains undamaged. Good A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include “From the library of” labels. Acceptable A readable copy. All pages are intact, and the cover is intact (the dust cover may be missing). Pages can include considerable notes–in pen or highlighter–but the notes cannot obscure the text. Unacceptable and NEVER listed Moldy, badly stained, or unclean copies are not acceptable, nor are copies with missing pages or obscured text. Books that are distributed for promotional use only are prohibited. This includes advance reading copies (ARCs) and uncorrected proof copies. WHAT SHIPPING METHODS DO YOU OFFER? We ship exclusively with the UNITED STATES POST OFFICE. We currently participate in several programs available to large mailers that help get our shipments to our customers faster. These include bypassing our local post office and sending your orders direct to regional distribution centers, using barcodes on our shipping labels and conforming to USPS standards on our packaging and labels. WHEN CAN I EXPECT MY ORDER TO ARRIVE? We process orders daily (within one business day of your purchase. – Standard Shipping service is via USPS Media Mail. Please allow up to 21 business days for delivery. Generally, standard items arrive in under 10 business days. – Expedited Shipping is via USPS Priority Mail. Please allow up to 6 business days for arrival. Generally, expedited orders arrive in about 3 business days. – We do ship PO Boxes, APO/FPO/Military Mail, and Internationally. – International shipments typically arrive in 20 business days. DO YOU SHIP INTERNATIONALLY, TO PO BOXES, AFO/FPO ADDRESSES? Yes, we ship internationally, to PO boxes and APO/FPO/Militray Mail address. DO YOU SHIP ON THE WEEKEND? We ship every day the USPS will pick up and deliver mail (thus no Sundays or Federal holidays). CAN YOU OFFER SATURDAY, SUNDAY OR HOLIDAY DELIVERY? We can only offer Saturday delivery as provided by the USPS WHAT IS YOUR RETURN POLICY If you discover any defects, damages, or material differences with your item, they must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses will be subject to a 20% restocking fee plus the cost of shipping. WHAT IS YOUR POLICY FOR INTERNATIONAL DUTIES? In regard to International Shipping (ONLY): Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as “gifts.” US and International government regulations prohibit such behavior. WILL YOU LEAVE ME FEEDBACK? YES! Gladly, and automatically feedback will be within 3 hours of shipping your order
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